The state of self-checkout: Target tests a new system as retailers

Self-checkout at some retailers has resulted in long lines, inventory loss and frustrated shoppers, prompting some companies like Target to test new lanes.
Check out what customers have to say about various self-checkout options.
GMA takes a look at the self-checkout backlash, which has prompted some retailers to ditch automated registers for a more human touch.

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The state of self-checkout: Target tests a new system as retailers